Introduction
Welcome to the website of Down Wind Ltd (
www.down-wind.co.il), operated by Down Wind Ltd, located at 4 HaTa’ash St., Kfar Saba, Israel.
Use of the website constitutes agreement to these Terms of Use and the conditions set forth herein.
These terms may change from time to time, and it is the user’s responsibility to review them upon each visit. Browsing or using the site in any form constitutes acceptance of these terms and an obligation to act accordingly. These Terms constitute a legally binding agreement between the user and the site operator.
The use of masculine language is for convenience only and applies equally to all genders.
The services provided through the website are subject to the terms detailed herein.
Placing an order through the website is a declaration by the client that they have read, understood, and agreed to the Terms. This document constitutes a binding contract between the user and the site operator.
Services
The website provides access to service offerings.
Services may be ordered by contacting the site’s management, subject to availability and geographic location, and subject to approval by the site administration.
The website administration reserves the right to suspend services at any time.
Use of the website is permitted for any individual over the age of 18. Contact may only be made by users holding a valid Israeli ID or passport, and a valid email address must be provided. If a minor initiates contact, it is assumed parental or guardian consent has been granted.
Cancellations and Changes to Services
Cancellation and refund policy is subject to the Israeli Consumer Protection Law (1981) and the Consumer Protection Regulations (Cancellation of Transactions) 2010.
Services may be cancelled by the client at any time, provided that notice is given to the website administration at least 30 days prior to the agreed service date.
Orders may be cancelled up to 24 hours after being placed, as long as they have not been dispatched.
In case of cancellation, the client will not be charged for the service.
No refunds will be issued for services that have already been delivered.
The website reserves the right to cancel a service delivery with at least two hours’ notice. In such a case, the user shall not have any claim against the website.
If payment has already been made, the company will refund the client for the cancelled service.
Availability and Location
Availability of services is subject to confirmation with the site administration.
For any questions regarding services, please contact the company at +972-52-888-4472.
Shipping Policy
Most products are prepared for shipment within 30 business days.
Delivery methods include: self-pickup from the company location, pickup from the shipping center, or home delivery.
Shipping costs are as stated at checkout.
Liability and Service
Services are provided according to the packages offered by the site administration.
Service duration is based on the timeline agreed upon in advance.
The company is not responsible for any physical, financial, or other damage caused during the service or resulting from product usage.
The company assumes no responsibility for content published on the website or its consequences.
Data Security and Privacy
The website administration, its affiliated companies, and third parties acting on its behalf, may use the information submitted through the site to deliver the requested services. This information will not be shared or used for marketing without the client’s explicit consent.
The content of services and any personal information shared during service will never be disclosed to others without the client’s written consent.
The company is committed to maintaining user privacy and treats it as a top priority.
The company will use client information only for purposes related to purchases or services, and in accordance with applicable law.
By clicking the “Submit” button, the user confirms acceptance of these terms.
The website is secured using advanced security measures to ensure safe browsing and user privacy.
Users agree not to perform any actions that may disrupt the website, steal user data, or breach its security mechanisms.
In the event of misuse, the website administration reserves the right to block access and pursue legal action.
Intellectual Property
All intellectual property on this website—including copyrights, distribution rights, trade secrets, trademarks, and all other forms of ownership—regarding both the design and content of the site, belong solely to the website administration.
No part of the site may be copied, duplicated, distributed, published, or used in any way without prior written consent.
Governing Law and Jurisdiction
The interpretation and enforcement of these Terms, and any dispute arising from their use, will be governed by the laws of the State of Israel.
Exclusive jurisdiction shall be granted to the competent courts of Kfar Saba, Israel.
Contact
For any questions or inquiries, please contact the website administration at +972-54-5298929 or by email at
ehudh@oqp.co.il during business hours.
